Shipping Policy

Our shipping and delivery information

MAPLE CHARM LLC Shipping Policy

Order Processing Time

Orders are processed within 1-3 business days to ensure timely delivery for our customers. We carefully prepare each order with attention to detail to guarantee your products arrive in perfect condition.

Shipping Options Available

Standard Shipping

5-7 business days

$9.99 (Free on orders over $50)

Expedited Shipping

2-3 business days

$19.99 (Available at checkout)

Standard shipping takes 5-7 business days, with expedited options available at checkout for faster delivery.

Transparent Shipping Policies

We provide clear shipping policies to ensure transparency and customer satisfaction with every order. You'll receive tracking information once your order ships, allowing you to monitor your package every step of the way.

Shipping Areas

We currently ship to all 50 states within the United States. Orders to Alaska and Hawaii may require additional processing time and shipping fees.

Packaging

All products are carefully packaged using eco-friendly materials to ensure they arrive safely at your destination. We use protective packaging that minimizes environmental impact while maintaining product quality.

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us within 7 days of delivery. We will work with you to resolve the issue and either resend your order or provide a refund.

Shipping Questions?

If you have any questions about our shipping policy or need assistance with your order, please don't hesitate to contact our customer service team at contact@maplecharmgift.com.

Last updated: December 2024